Covid-19 Patient Information
1. Screening
When you schedule an appointment we will ask some Covid-19 questions and if anything changes before the appointment we would ask you to call and reschedule.
2. Brush your teeth
Please make sure to brush your teeth before attending the practice.
3. Arrival procedure
On arrival to the practice, we will take your temperature using an infrared thermometer. We will ask you to wash your hands with soap and water or use hand sanitiser.
4. Arrive on time
We do not want to keep anyone siting in the waiting area unnecessarily. So please do arrive on time for your appointment. If you are too late, we may not be able to see you.
5. Come alone
We request you attend all appointments on your own. Unless you are under the age of 16 or need special assistance, all friends and family members will be asked to wait outside.
6. Symptoms
If you are showing any symptoms of Covid-19, please contact us to reschedule. No late cancellation fees will occur. If anyone you have been in contact with has been unwell in the last two weeks, please also reschedule your appointment.
7. PPE
For some procedures you will notice that we are wearing additional PPE. For certain procedures, such as filings, crown preparations and hygienist appointments, there will be significant additional PPE.
8. Payment
As far as possible please pay by credit/debit card to reduce any risk for you and us.
9. Online consultations & advice
We are happy to provide advice over the phone for patients who are isolating or in a vulnerable group.
